SMILEFOOD is the first online restaurant in Ukraine, opened 8 years ago in Odessa. In Ukraine, SMILEFOOD became the only company in its segment to receive a grant from the European Bank for Reconstruction and Development for the implementation of this system. Every month, the top management of the company undergoes training in one of the system modules at Kaizen Institute Ukraine and then implements it into work processes. We talked with Alexander Sokolov, the head of SMILEFOOD, who opened the kimono to our editorial office about his industry, his production, and his plans for the ...
